⬆︎ Engagement
Build capability, reduce friction, and lift service quality.
Colin partners with senior leaders and teams to lift performance, reduce friction, and build healthy cultures. Practical plans. Measurable outcomes. Human conversations.
Response target: under 1 business day.
Build capability, reduce friction, and lift service quality.
Simple, practical interventions that save staff time.
Clear steps, ready‑to‑use templates, immediate wins.
1:1 and group coaching for senior leaders and emerging talent. Integrated, non–cookie‑cutter methods focused on measurable behaviour change.
Featuring the Blended Leadership Development Programme (BLDP): Leading Self, Leading Direction, Leading People & Teams, and Leading Operations — for lasting impact.
Workshops and facilitation to align teams, lift trust and service quality, and reduce conflict. Practical scripts, role‑plays, and run‑sheets.
Support for strategy execution, change projects, and organisation design — from quick diagnostics to implementation support.
Positioning leaders for their next step with clarity, confidence, and a compelling narrative.
Accredited MBTI practitioner; practical use of profiles to improve collaboration and decision‑making.
High‑impact facilitation for conflict de‑escalation, customer service, and leadership skills.
The BLDP provides a blended journey that grows leadership ability and impact across four integrated modules.
Build self‑awareness and self‑management. Create a personal development plan; understand emotional intelligence, communication, and foundations of lifelong leadership growth.
Facilitate direction and momentum towards a compelling vision. Explore strategy, mission, change drivers, and how to translate strategy into operational goals.
Discover drivers of performance and engagement. Build skills in motivating, influencing, feedback, conflict management, and creating a positive culture.
Turn vision into execution. Apply problem‑solving, delegation, KPIs, project management, Lean, and balanced scorecard methods to deliver efficiency and quality.
The programme closes with a final project where delegates demonstrate growth and workplace impact.
Colin Brown is an executive coach, facilitator, and OD consultant with 20+ years in senior roles at global organisations. He has coached 400+ leaders and delivered hundreds of leadership workshops across New Zealand and Australia. Colin brings empathy, practical wisdom, and credibility from “both sides” of the coach/leader table, favouring an integrated approach over one‑size‑fits‑all methods.
We usually reply within 1 business day. Prefer email? colin.bsa@gmail.com